Every piece of information collected at WinWin is used solely to deliver our services. Where it goes, how long it is kept, and how it stays protected — it's all laid out transparently here.
Privacy Core Security Principles
How WinWin Keeps Your Information Secure
Every transaction and data exchange on WinWin is protected with 256-bit SSL encryption. Third parties cannot access your information.
WinWin never sells your personal information or shares it with advertisers. Your data is used solely to provide you with our services.
Your data is stored on secure, internationally certified servers. Regular security audits ensure there are no vulnerabilities.
You have the right to view, correct, or request deletion of your personal data. WinWin respects and upholds these rights.
WinWin uses cookies to enhance your experience. We clearly explain how cookies work and which ones can be disabled.
WinWin complies with international data protection laws and regulatory guidelines. Your rights are legally protected.
This Privacy Policy applies to WinWin (winwin.nz) and all its associated services. By using the site, you are considered to have agreed to this policy.
WinWin treats user privacy as its highest priority. This Privacy Policy ("Policy") explains what information WinWin collects, why it collects it, how it is used, and how it is kept secure.
This policy applies to the winwin.nz website, its mobile browser version, and all WinWin services. By opening an account or using the site, you agree to this policy.
We believe transparency is the foundation of trust. This policy is written in plain language so you know exactly what we do with your information.
WinWin may collect the following types of information:
| Data Type | Description |
|---|---|
| Identity Information | Name, date of birth, national ID number |
| Contact Information | Email address, phone number, home address |
| Financial Information | Payment method, transaction history (card numbers are not stored) |
| Usage Data | Login times, gaming history, preferred games |
| Device Information | IP address, browser type, operating system |
| Cookie Information | Site usage behavior, session data |
WinWin never stores full card numbers, CVV codes, or banking passwords. Payment details are processed directly through a secure payment gateway.
WinWin collects information in the following ways:
WinWin never collects additional information without your knowledge or consent. Every piece of data collected has a clear purpose, which is outlined in this policy.
WinWin uses your information for the following purposes:
You can opt out of promotional emails or messages at any time by contacting support or adjusting your account settings.
WinWin stores your data on secure, internationally certified servers. To ensure your safety, we use:
Data is typically retained for up to 5 years after account closure due to potential legal obligations. Any data beyond that is deleted.
In the event of a security breach, affected users will be notified promptly and immediate steps will be taken to minimize any harm.
WinWin uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.
Cookies used by WinWin:
Most browsers offer built-in cookie controls. Disabling essential cookies may cause some site features to stop working.
As a WinWin user, you have the following rights:
You can request to view what information WinWin holds about you.
You may request corrections to any inaccurate or outdated information.
Under certain circumstances, you may request that your data be deleted.
You can object to your information being used for a specific purpose.
You can request a copy of your data in a readable format.
To exercise any of these rights, contact the WinWin support team. All requests will be responded to within 30 days of receipt.
WinWin strictly enforces an 18+ policy. No one under the age of 18 may create an account or play on WinWin. We do not knowingly collect information from minors.
If we suspect that data from a minor has been collected, the account will be closed immediately and the relevant data will be deleted.
If your child has accessed WinWin by mistake, please contact our support team immediately. We will take prompt action.
WinWin uses third-party game providers (such as Pragmatic Play and Evolution Gaming) to operate games on the platform. These providers may have their own privacy policies.
WinWin is not responsible for the privacy practices of these third parties. However, all provider agreements include data protection clauses.
WinWin may update this Privacy Policy at any time. Registered users will be notified by email of any significant changes.
The latest version is indicated by the "Last Updated" date at the top of the page. Continued use of the site after any changes constitutes acceptance of the updated policy.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact WinWin:
Privacy-related complaints will be responded to within 30 business days of receipt.